Here are some frequently asked questions about our service:
If you are concerned about your memory please arrange to see your GP and discuss this with him/her. There are lots of reasons people experience problems with their memory including life style choices, illnesses and diseases as well as side effects of medication.
Alzheimer’s is a disease it is a type of dementia. Dementia is a term or word used to describe the symptoms.
No it is not. However as we get older we have a greater risk of getting dementia.
Encourage your Mum to see her GP. If she refuses and you think she is at risk please contact her GP and raise your concerns, they won’t discuss your Mum with you but they should listen.
We can support you with practical issues and help you navigate the care system.
Yes we can do this, usually within 7-10 working days
We can arrange a support visit outside of your working hours to discuss a support plan for Dad and for yourself.
We can arrange a support visit to discuss the options available to help keep Dad independent at home.
Yes, we are able to support you as a carer to navigate the care system and to set up services
No sorry, our service is for carers and the person with dementia they care for. There are other organisations that will support you though.
We provide a home visiting service in Bromley, Croydon, Greenwich, Sevenoaks and surrounding areas. Please contact us if you live out of these areas.
Yes we may be able to provide support via telephone or Skype, please contact us to discuss this.
Yes we would be happy to do this, please contact us to check our availability.
Yes, we are an independent dementia support service; there is a reasonable charge for our service.
Our service is about choice. We ensure continuity with the same person with clear information. We do not ‘signpost’ people or ‘refer you to websites’. You see and speak to a ‘real’ person at a time to suit you.